Hear it straight from the horse’s mouth, as such -the horse in this case being Alex - and find out exactly what managed hosting means for you, and for us, why it matters, and what happens next.
Your website isn’t just “something on the internet” — it’s a business tool. And like any tool, it needs looking after.
And that's where hosting comes in.
Let’s be honest, though. Hosting isn’t exciting. But it is important. It just shouldn’t steal your time. To make sure your time is spent where it should be - in your business - we’re making our managed hosting clearer and more consistent. So you always know what’s included, what to expect, and who’s got your back.
Managed hosting isn’t just space on a server.
It’s ongoing care that keeps your website secure, updated, supported and actively looked after by humans — without you needing to understand the technical bits, chase suppliers, or worry about what happens if something breaks.
It Means:
The CruxYour website stays a reliable business tool — not a ticking time bomb you only think about when it breaks
Why Managed Hosting Matters (Rather than set and forget)
It's a new financial year here at KW HQ and we're reviewing our services to make them more consistent and easier to understand.
It's also given us the opportunity to go over how our services are communicated and define new, simpler ways of describing some of the more technical services that are so important to many of our clients.
Best For: Simple sites that need to stay online, secure, and supported, without ongoing development.
What You Get:
Billing: Annual invoice.
Best For: Most brochure sites that benefit from more regular upkeep and access to support.
What You Get:
Billing: Annual payment available, or monthly by Direct Debit at £75/month.
Best For: More complex websites where uptime, performance, and risk reduction matter more.
What You Get:
Billing: Annual payment available, or monthly by Direct Debit at £125/month.
Best For: Complex requirements, ecommerce, unusual integrations, or anything that doesn’t fit neatly into the tiers.
What You Get:
Billing: Quoted case-by-case.
You may not even know what half of this actually means, but just know that we're doing this to help simplify the ugly technical side of what's become a necessity for almost every business. Basically, we want you to know that we're doing a good job so you don't have to know any of the jargon, or the how-to of anything to do with keeping your website, or application accessible, safe and secure so you and your business can continue doing what it does best. These tiers are to allow us to meet the expectations and demand of your business online.
You'll receive an email that:
If you're unsure which tier fits your site - just reply to the email, or contact us via the form below and we''ll help.
You'll receive:
We’re aiming for a system that’s fair, predictable, and takes less time for everyone — without endless chasing or admin for you, or us.
Fair notice:
The main thing to know: you won’t be left guessing what to do next. We’ll explain the steps in plain English and manage the process as smoothly as possible.
